Privacy Policy

When you visit our website, subscribe to our newsletter, book a consultation, purchase services, or interact with our content, we may collect the following information: Personal Information: Name, email address, phone number, and billing address provided when you book a consultation, subscribe to The Legacy Letter™ newsletter, purchase services, or submit a contact form. Business Information: Company name, website URL, social media handles, and brand details shared during consultations or service engagements. Usage Data: Pages visited, time spent on site, referring URLs, browser type, device information, and IP address collected automatically through cookies and analytics tools. Payment Information: Payment details are processed securely through Stripe. We do not store credit card numbers on our servers. Communication Data: Emails, messages, and correspondence exchanged through our contact forms, email campaigns, or consultation booking system.

We use the information we collect for the following purposes: Service Delivery: To provide brand consulting, pageant coaching, strategic planning, website design, and other services you have engaged us for. Communication: To send appointment confirmations, service updates, invoices, and respond to your inquiries. Newsletter & Marketing: To deliver The Legacy Letter™ weekly newsletter, blog updates, webinar invitations, and promotional content. You may unsubscribe at any time. Website Improvement: To analyze site usage patterns, improve user experience, and optimize our content and services. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Our website uses cookies and similar tracking technologies to enhance your experience: Essential Cookies: Required for basic site functionality, including session management and security features. Analytics Cookies: We use analytics tools to understand how visitors interact with our website. This data helps us improve our content and user experience. Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns across platforms. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

We respect your privacy and do not sell your personal information. We may share information with: Service Providers: Trusted third-party services that help us operate our business, including Stripe (payment processing), SendGrid (email delivery), HubSpot (scheduling), and hosting providers. Legal Requirements: When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Cre8tive Agency, our clients, or others. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We require all third-party service providers to respect the security of your personal data and treat it in accordance with applicable law.

We implement appropriate technical and organizational measures to protect your personal information: Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology. Secure Payments: Payment processing is handled by Stripe, which is PCI DSS Level 1 certified — the highest level of security certification. Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their duties. Regular Reviews: We regularly review and update our security practices to address emerging threats and vulnerabilities. While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal information: Access & Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies. Deletion: You may request that we delete your personal information, subject to certain legal exceptions. Opt-Out: You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly. Data Portability: You may request a copy of your personal data in a commonly used, machine-readable format. Do Not Track: Our website currently does not respond to "Do Not Track" browser signals. To exercise any of these rights, please contact us at [email protected].

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Cre8tive Agency HQ Email: [email protected] Phone: (678) 372-2543 Website: www.cre8tivehq.com We will respond to your inquiry within 30 business days.